Política de reembolso

GStore Refund Policy

Non-Returnable Items

Due to hygiene, safety, and customization standards, customized or personalized products (including but not limited to underwear, intimate apparel, or made-to-order items) are NOT eligible for returns or refunds.

Standard Products

For non-customized products, returns may be accepted only if:

  • The item is unused and in its original packaging

  • The return request is submitted within 14 days of delivery

  • The product is not listed as final sale

Shipping costs are non-refundable.

Damaged or Incorrect Items

If you receive a defective or incorrect product, please contact us within 48 hours of delivery with photo evidence.